Melissa first began assisting us with the home buying process with a fantastic first time buyers’ seminar in Fall 2017. The following year, we jumped into the search headfirst. Melissa did a wonderful job of pinpointing various South Bay homes for us to tour. Ultimately, we struck gold in Rancho Palos Verdes, as she found us our dream home. Melissa was instrumental in helping us negotiate an offer under the asking price of the home, along with a sizable credit from the sellers, especially since the home ultimately appraised at a significantly higher value than the negotiated price! Start to finish, Melissa was extremely helpful in guiding us through whole process and essential in helping us achieve our dream of home ownership.
As a First Time Home Buyer, there were a lot of questions my wife and I had about the home buying process. Melissa and Tom of Alta Properties did an outstanding job of really taking the time to explain all of the details, to go over step-by-step the papers we were signing, and made the process of home buying as easy and stress free as possible. I would text our agents (Melissa and Tom) at all hours about things I didn’t understand and they would get back ASAP. This real estate company has the experience, contractor and repair connections, and top notch customer service. We needed to get an inspection for our home owners’ insurance asap, and my wife and I were at work, but our Alta Properties Agents met the adjuster at our home and took care of the inspection for us. These extra details make this real estate company very special.
I told Tom and Melissa upfront that I had never sold (or purchased) real estate before and that I needed a realtor who would make things as easy and quick as possible for me. Tom quietly assured me that he could get the job done and he was completely true to his word. Tom was able to recommend a hauler, a plumber, and a handyman to assist me in readying my property for sale. Because the sale involved a house that was part of a trust, he even recommended an appraiser and a lawyer. All of these contacts provided me with excellent service. Tom and Melissa walked me through all the paperwork that came up and answered all of my numerous questions patiently. I will always be grateful to Tom and Melissa for their competent, professional, and friendly efforts on my behalf.
Alta Properties gave us the blueprint for a successful home rental. Tom advised us on what to upgrade to create maximum appeal. Melissa’s marketing established an instant buzz for tour requests. They quickly found the ideal tenants that met all of our criteria.Thank you Alta Properties for your expert advice and peace of mind.
We attended Melissa’s First Time Homebuyers’ seminar in early Nov 2017 and we were blown away by her knowledge of the housing market. It’s a great seminar to attend if you’re just starting the process of buying a home and don’t know where to begin. This was a very informative and educational experience.
At the time when we were seeking knowledgeable, reliable, and earnest property managers, Tom Okabe and Melissa Okabe [ of Alta Properties] were recommended to us by our financial planner. They did all that we expected and more. They suggested what changes we should make to the house before renting it out and when we were finished with the changes, Tom and Melissa immediately sought out renters. Within less than a week, with consultation from Tom and Melissa, new tenants were chosen. We are extremely happy with their efforts and recommend them for any real estate matters.
I’d like to thank Melissa for personalizing my very first EVER, home buyer presentation. Melissa made it to reflect my price range, tailored it to my fancy and answered all of my questions professionally. Rewinding the presentation for particular questions and explaining everything is Melissa’s forte, for sure. I learned so much after this presentation and was able to decide on my next steps to being a first-time home buyer. I could not have asked for more in her presentation, thanks again!I know Melissa will be a great help for any home buyer.